How much does my Zippi Sweeper weigh?

Your Zippi Sweeper weighs under 3 pounds.

 

How do I assemble my Zippi Sweeper Pro?

Your Zippi Sweeper Pro is a breeze to use! While a detailed manual is included when you receive your package, here are the 5 easy steps so you can get started right away.

 

• Step 1: Take the base unit out of the box. Take one of the pole connectors and line up the hole with the button on the base pole, then click the two poles together.

 

• Step 2: Take the middle pole connector and repeat. Line up the hole with the button on the first pole, then click the two poles together.

 

• Step 3: Take the handle and line up the hole with the button. Then click the two poles together.

 

• Step 4: Take the adaptor and connect the USB charging cable. Connect this to the USB charging port on the back of the bottom base pole and plug into the nearest outlet.

 

Click on this link to view a video of how to assemble your Zippi Sweeper Pro:

https://youtu.be/0t32odAP3Dc?si=xinc9NVxcjQtE_5q    

 

How do I assemble my Zippi Sweeper Standard Version?

Your Zippi Sweeper Pro assembly is just as easy as the Standard Version. A detailed manual is also included when you receive your package, but here are the 5 easy steps so you can get started right away.

 

• Step 1: Take the base unit out of the box. You will notice two stickers on the base unit pole, one with the letter D and an orange sticker facing up.

 

• Step 2: Take the bottom pole connecter with the letter C and match up the orange arrows to click into place.

 

• Step 3: Take the middle pole connector labeled with the letter B and this time, match up the white arrows and click into place.

 

• Step 4: Take the handle labeled with the letter A and match up the blue arrows to click into place.

 

• Step 5: Take the charging cable that is already connected to an adapter and connect it to the charging port on the back of the pole. Now, plug into the nearest outlet.

 

Click on this link to view a video of how to assemble your Zippi Sweeper:

https://youtu.be/hfSEwJudUuM?si=Mp821NLgBBbMB0Hx

 

How do I turn on my Zippi Sweeper?

First, unplug your Zippi Sweeper from the charging outlet. Then, on the base unit, there is a step pedal you push with your foot so you can turn it on hands free.

 

How do I empty my Zippi Sweeper?

Hold the base of your Zippi Sweeper over the garbage can and release the latch, located on top of the base unit. The compartment underneath will pop open, and the dirt will empty out from the bottom.

 

Where can I purchase replacement brushes for the front of my Zippi Sweeper?

You can order a 3-pack of replacement brushes by clicking on the following link:

Order Replacement Brushes Here  

 

How do I replace the front brush on my Zippi Sweeper?

It’s very easy to change the brush. Think of this small piece like a rubber band. To remove, stretch the brush and pull off the round button like piece on the base of your unit. To put a new one on, stretch the brush around and snap it into place.

 

Click on this link to view a video of how to replace the front brush on your Zippi Sweeper:

https://youtu.be/pLEacaDEmjE?si=yNNOulH0JNTiPczF

 

 

How do I return my item?

ALL RETURNS MUST BE INITIATED FROM OUR SYSTEM PRIOR TO MAILING. BLIND RETURNS WILL NOT BE ACCEPTED, AND YOU WILL NOT RECEIVE A REFUND OR ACCOUNT CREDIT.

This policy is in place because returns are typically processed at different locations from where items are shipped, so it's important that the return is created in our system first.

 

How do I contact customer service?

Our customer service team is available at help@incredibleinventions.com during business hours: Monday – Friday 9am – 5pm EST